Making An Appointment

How to Make An Appointment

To make an appointment please call (909) 987-1997 and speak with our receptionist. If you call before or after hours please leave a voice mail message for the therapist you which to see. The therapist will call you back as soon as they have a free moment.

If you are not sure which therapist you want to schedule an appointment with, please call Dr. Georgina Lamphere, (909) 987-1997 ext. 2# and she will return your call and assist you in determining the right therapist for your particular needs.

Your First Appointment

Please arrive 5 to 10 minutes early in order to fill out the intake forms. We take great pride in beginning on time. In our waiting room you will see a listing of names of each of our therapists. Please flip the switch next to your therapistís name. This will alert your therapist that you have arrived.

If you have insurance, you should bring your insurance card with you to the first appointment We will make a copy of it in order to assist us in billing your insurance.

Many insurance plans require that you get an authorization prior to your first session. If they require preauthorization, you will need to call the number on the front or back of your insurance card in order to get the authorization. While speaking with the insurance company, you should also:

  • Verify the amount of your co-payment, if any.
  • Verify the number of sessions your insurance company is authorizing.
  • Verify that the therapist you wish to see is covered by your insurance plan.
  • If they provide you with an authorization number, please write it down and bring it with you to your first appointment.

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